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Scheduling · 16 articles

Restaurant scheduling and rostering

A roster is a set of decisions about who covers which work, and when. These articles cover each step: working out the shifts service needs, building and checking the draft, publishing it clearly, and handling the changes that arrive after it goes out.

Start with building a roster from required work if you are setting up a new process. If the roster already exists and keeps breaking, the articles on call-outs, swaps, conflicts and understaffing deal with those situations one at a time.

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